We would like to thank you for purchasing HAPPY PET theme! We are very pleased that you have chosen our theme for your website, you will not be disappointed! Before you get started, please be sure to always search our Documentation and some Video Tutorials.
Save the theme’s files on your computer first. Navigate to the Downloads section in your Envato account, that’s where all your purchases are kept, then click the green Download button to grab the theme, make sure you’re getting the “Installable WordPress file only”.
In addition, you have the opportunity to extend support coverage up 12 months further with $17.7 If you choose to not extend your support, you will still be able to submit bug reports via email or item comments and still have access to our online documentation knowledge base and video tutorials.
If you like Happy Pet, please don't forget to rate it with 5 stars and leave a nice review, it means a lot to us.
To use Happy Pet, you must be running WordPress 3.9 or higher, PHP5.4 or higher, and Mysql 5.0 or higher. We have tested it with Mac, Windows and Linux. Below is a list of items you should ensure your host can comply with.
Many issues that you may run into such as; white screen, demo content fails when importing, empty page content with Visual Composer and other similar issues are all related to low PHP configuration limits. The solution is to increase the PHP limits. You can do this on your own, or contact your web host and ask them to increase those limits to a minimum as follows:
All of our items come with 6 months of included support and free lifetime updates for your theme. Once the 6 months of included support is up, you have the opportunity to extend support coverage up to 6 or 12 months further. If you choose to not extend your support, you will still be able to submit bug reports via email or item comments and still have access to our online documentation knowledge base and video tutorials.
Envato clarifies item support here http://themeforest.net/page/item_support_policy
We have an advanced, secure ticket system to handle your requests. Support is limited to questions regarding the theme’s features or problems with the theme. We are not able to provide support for code customizations or third-party plugins. If you need help with anything other than minor customizations of your theme, we suggest enlisting the help of a developer.
Step 1 – Click Here To Create An Account, you will need your ThemeForest Purchase Code which can only be received after buying the our theme from Themeforest.net.
Step 2 – Once you are signed up, you need to sign into our support center with your new account. Or login if you have account on our system.
Step 3 – Enter your purchase code to the box and click Verify button to confirm with our system.
Step 4 – Create a new ticket with your problem to our system.
Step 5 – Waiting our supporter reply
To install this theme you must have a working version of WordPress already installed. If you need help installing WordPress, follow the instructions in WordPress Codex. Below are all the useful links for WordPress information.