buy vs build

Don’t build a docs platform. Just create great docs.

Building docs tooling is a long-term commitment. GitBook gives you a faster, safer way to scale documentation without the maintenance burden.

Building your own documentation is never as simple as it seems

Most teams build a custom solution because they want speed, control and flexibility. And at first, it works.

But documentation isn’t static content — it’s a product in its own right. That’s why building docs is a commitment most teams underestimate. And the hidden costs soon start to show.

What looked like a quick win becomes long-term infrastructure that you’re responsible for owning, securing, scaling, and improving.

The hidden costs of custom documentation

Tech debt
Tech debt
Tech debt

Engineering time slowly drains into maintenance instead of product work.

Engineering time slowly drains into maintenance instead of product work.

Engineering time slowly drains into maintenance instead of product work.

Poor UX
Poor UX
Poor UX

Search, versioning, permissions, and performance become constant pain points.

Search, versioning, permissions, and performance become constant pain points.

Search, versioning, permissions, and performance become constant pain points.

Design limitations
Design limitations
Design limitations

Visual design becomes an afterthought, leading to product disconnect.

Visual design becomes an afterthought, leading to product disconnect.

Visual design becomes an afterthought, leading to product disconnect.

Complex workflows

Writers and PMs struggle with tools that weren’t built for them.

Maintenance effort

Keeping docs accurate turns into a manual, reactive chore.

Feature lag

Innovation stalls because docs tooling is never the top priority.

“As a developer-first company, we love that GitBook syncs with GitHub. We’ve integrated our developer docs hosted in GitHub with the rest of our docs easily.”

Ron Cohen

,

CTO & co-founder

Reflag

“As a developer-first company, we love that GitBook syncs with GitHub. We’ve integrated our developer docs hosted in GitHub with the rest of our docs easily.”

Ron Cohen

,

CTO & co-founder

Reflag

“As a developer-first company, we love that GitBook syncs with GitHub. We’ve integrated our developer docs hosted in GitHub with the rest of our docs easily.”

Ron Cohen

,

CTO & co-founder

Reflag

“As a developer-first company, we love that GitBook syncs with GitHub. We’ve integrated our developer docs hosted in GitHub with the rest of our docs easily.”

Ron Cohen

,

CTO & co-founder

Reflag

GitBook gives you the benefits of a custom platform — without the cost and technical burden

GitBook is a purpose-built documentation platform designed to scale with your team, your product, and your users — without pulling focus away from what matters most.

Instead of maintaining tooling, your team can focus on what matters, and benefit from:

The result? Documentation that scales effortlessly, stays accurate, and delivers value without becoming another system your team has to manually maintain.

“GitBook just nailed it 10 out of 10 with the features we need the most — features that ReadMe didn’t have. The docs structure with multiple spaces is perfect.”

Artem Kudriashov

Lightspeed

“GitBook just nailed it 10 out of 10 with the features we need the most — features that ReadMe didn’t have. The docs structure with multiple spaces is perfect.”

Artem Kudriashov

Lightspeed

“GitBook just nailed it 10 out of 10 with the features we need the most — features that ReadMe didn’t have. The docs structure with multiple spaces is perfect.”

Artem Kudriashov

Lightspeed

“GitBook just nailed it 10 out of 10 with the features we need the most — features that ReadMe didn’t have. The docs structure with multiple spaces is perfect.”

Artem Kudriashov

Lightspeed

Why teams choose GitBook over custom-built docs

Teams choose GitBook when they outgrow internal tools and realize documentation deserves the same level of polish as their product.

GitBook helps teams:

01

Reduce the long-term cost of documentation ownership

02

Ship better docs faster, without custom development

03

Empower your whole organization to contribute confidently

04

Improve user discovery and self-serve success

05

Scale documentation without scaling complexity

From startups to fast-growing product teams, GitBook replaces brittle internal systems with a platform built specifically for documentation at scale. And it’s trusted by the world’s leading teams.

Stop maintaining documentation infrastructure. Start delivering better docs.

Building and maintaining a docs platform is a long-term bet that rarely pays off.

GitBook gives you everything you need to create, scale, and evolve documentation your users trust, without pulling your team away from building your product.

Don’t build new tooling. Build better documentation.

A photo of Selma Bennamane

“We needed a tool that would satisfy both our technical teams that feed documentation like API references, and our customer care team who produces user guides. That was an important factor in choosing GitBook.”

Selma Bennamane

,

Solutions Architect

Batch

A photo of Selma Bennamane

“We needed a tool that would satisfy both our technical teams that feed documentation like API references, and our customer care team who produces user guides. That was an important factor in choosing GitBook.”

Selma Bennamane

,

Solutions Architect

Batch

A photo of Selma Bennamane

“We needed a tool that would satisfy both our technical teams that feed documentation like API references, and our customer care team who produces user guides. That was an important factor in choosing GitBook.”

Selma Bennamane

,

Solutions Architect

Batch

A photo of Selma Bennamane

“We needed a tool that would satisfy both our technical teams that feed documentation like API references, and our customer care team who produces user guides. That was an important factor in choosing GitBook.”

Selma Bennamane

,

Solutions Architect

Batch

Build knowledge that never stands still

Join the thousands of teams using GitBook and create documentation that evolves alongside your product

Build knowledge that never stands still

Join the thousands of teams using GitBook and create documentation that evolves alongside your product

Build knowledge that never stands still

Join the thousands of teams using GitBook and create documentation that evolves alongside your product

Build knowledge that never stands still

Join the thousands of teams using GitBook and create documentation that evolves alongside your product