HELP CENTER

A help desk that keeps customers happy

A help desk that keeps
customers happy

A help desk that keeps
customers happy

GitBook has the tools you need to deflect support tickets, improve retention and boost customer satisfaction

Help center tools designed for customer success

Cut support tickets with a centralized knowledge hub that has all the information your users need

HELP AGENT WIDGET

Embed Assistant into your website or product

Cut the number of people reaching out to your support team with an AI-powered product expert accessible right in your product.

HELP AGENT WIDGET

Embed Assistant into your website or product

Cut the number of people reaching out to your support team with an AI-powered product expert accessible right in your product.

HELP AGENT WIDGET

Embed Assistant into your website or product

Cut the number of people reaching out to your support team with an AI-powered product expert accessible right in your product.

“If we create good documentation with GitBook, and customers can use it effectively, they won’t need to call support. And that’s a massive time and cost saving.”

Catherine Carney

,

Senior Manager of Product Operations

Immuta

“If we create good documentation with GitBook, and customers can use it effectively, they won’t need to call support. And that’s a massive time and cost saving.”

Catherine Carney

,

Senior Manager of Product Operations

Immuta

“If we create good documentation with GitBook, and customers can use it effectively, they won’t need to call support. And that’s a massive time and cost saving.”

Catherine Carney

,

Senior Manager of Product Operations

Immuta

“If we create good documentation with GitBook, and customers can use it effectively, they won’t need to call support. And that’s a massive time and cost saving.”

Catherine Carney

,

Senior Manager of Product Operations

Immuta

INTEGRATIONS

Integrate with your existing support tools

Your help center software should work with the tools you already use. Install integrations to sync and share knowledge with support tools like Intercom or kapa.ai.

INTEGRATIONS

Integrate with your existing support tools

Your help center software should work with the tools you already use. Install integrations to sync and share knowledge with support tools like Intercom or kapa.ai.

INTEGRATIONS

Integrate with your existing support tools

Your help center software should work with the tools you already use. Install integrations to sync and share knowledge with support tools like Intercom or kapa.ai.

An unbeatable user experience out of the box

Give users accurate, up-to-date information — tailored to their personal needs and pain points

“The build quality is really the number one thing for us. I wanted the documentation to feel like an extension of a product and not just an extra thing. GitBook does that really well.”

Roman Musatkin

,

Head of Product & Design

Swarmia

“The build quality is really the number one thing for us. I wanted the documentation to feel like an extension of a product and not just an extra thing. GitBook does that really well.”

Roman Musatkin

,

Head of Product & Design

Swarmia

“The build quality is really the number one thing for us. I wanted the documentation to feel like an extension of a product and not just an extra thing. GitBook does that really well.”

Roman Musatkin

,

Head of Product & Design

Swarmia

“The build quality is really the number one thing for us. I wanted the documentation to feel like an extension of a product and not just an extra thing. GitBook does that really well.”

Roman Musatkin

,

Head of Product & Design

Swarmia

Keep your team as happy as your customers

Give your support team powerful tools that help them do great work — and track that success

Build knowledge that never stands still

Join the thousands of teams using GitBook and create documentation that evolves alongside your product

Build knowledge that never stands still

Join the thousands of teams using GitBook and create documentation that evolves alongside your product

Build knowledge that never stands still

Join the thousands of teams using GitBook and create documentation that evolves alongside your product

Build knowledge that never stands still

Join the thousands of teams using GitBook and create documentation that evolves alongside your product